Privacy Policy

Last Updated: July 7, 2026

At Teleshop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely by our payment partners)
• Order History
• IP Address
• Browser and Device Information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional offers (only if you choose to receive them)

3. Payment Security

We do not store your debit or credit card details. Payments are processed securely through trusted third-party payment providers.

For Cash on Delivery (COD) orders, only the information necessary to complete delivery is collected.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, including:

• Shipping and courier companies
• Payment gateways
• Shopify and related apps
• Marketing service providers (when necessary)

These providers only receive the information needed to perform their services.

5. Cookies

Our website uses cookies to:

• Remember your shopping cart
• Improve website performance
• Analyze website traffic
• Enhance your shopping experience

You can disable cookies through your browser settings, although some features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about:

• New arrivals
• Special offers
• Discounts
• Product launches

You can unsubscribe at any time using the unsubscribe link or by contacting us.

7. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of internet transmission is completely secure.

8. Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, please contact us.

9. Third-Party Services

Our website may use third-party services such as:

• Shopify
• Payment gateways
• Courier services
• Google Analytics
• Facebook & Instagram advertising

These services have their own privacy policies regarding how they collect and process information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Teleshop

Email: teleshop.support@gmail.com

Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (Pakistan Standard Time)